PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information.

INFORMATION WE COLLECT

When a customer contacts us through our website or call advertisements regarding refrigerator or fridge-related services, we may collect limited personal information such as name, phone number, and area or city. This information is collected only for service coordination purposes.

USE OF INFORMATION

The collected information is used strictly for registering service requests and assigning an independent private technician. We do not use customer information for marketing, promotions, or any unrelated activities.

DATA SHARING

Customer details are shared only with the assigned independent technician to enable service coordination. We do not sell, rent, or disclose personal data to any other third parties.

NO PAYMENT DATA COLLECTION

We do not collect, store, or process any payment-related information, including bank details, debit/credit card details, or UPI information. Any payment, if applicable, is handled directly between the customer and the technician.

COMPLAINTS AND RESPONSIBILITY

We do not handle or resolve service-related complaints. Any issues, disputes, or dissatisfaction related to repair work, service quality, charges, warranty, or technician conduct must be addressed directly with the assigned technician. Our role is limited to service coordination only.

DATA SECURITY

We take reasonable measures to protect customer information from unauthorized access or misuse. However, no method of online data transmission or storage can be guaranteed to be completely secure.

CONSENT

By using our website or contacting us through our advertisements, you consent to this Privacy Policy.

CONTACT INFORMATION

For privacy-related queries only, you may contact us at:

Email: frozoneworks@gmail.com